After weeks of anticipation, our very own Shanon Gould was finally announced as the winner of the Young International Freight Forwarder of the Year in Dublin in early October. Shanon joined the Navia Family three and half years ago and we are very fortunate to have her on board. She is very passionate about her job and always goes above and beyond for our customers, which is why we were confident in her winning the main title. Whatever the task, she always finds a way to get it done and it truly is inspiring. We finally got to catch up with her and asked her a couple of questions about her achievement.
How did you get started in this industry and what do you do at Navia Logistics?
I started out as a receptionist at Mediterranean Shipping Company when I was 17, and my passion for the industry grew from there.
I am the NZ Export Trade Manager at Navia Logistics, and I predominantly arrange the FAK Consolidations from Australia to New Zealand.
With 14 years of industry experience, what do you like most about the Logistics Industry?
I enjoy the constant challenge of our industry – no two days are ever the same in freight forwarding, and I learn something new every single day.
What made you sign up for the competition?
I originally submitted a dissertation when I was 24 when I was in NZ, but I didn’t get anywhere. I saw the email from the CBFCA requesting expressions of Interest to be the representative for Australia towards the end of 2015, and I couldn’t resist the chance to have another go.
What was your biggest challenge in your journey to win the title of the Young International Freight Forwarder of the Year title?
There were several major hurdles – the first hurdle was producing a 6000 word dissertation at Masters level (including Harvard style referencing) as I have not had any formal university training. The second hurdle was overcoming my fear of public speaking for the Presentation (the 4 x Regional representatives were required to condense our 6000 word dissertations into a 10-minute PowerPoint slideshow presentation and present it to an adjudicating panel). The third hurdle was the time factor. Both the dissertation and the presentation required a significant amount of work which was difficult to juggle alongside a full-time role, so there were a lot of sleepless nights.
How did you feel when your name was announced as the winner of Young International Freight Forwarder of the Year?
Pure elation – that was one of the greatest moments of my entire life. Truth be told, it is still very surreal and I have still not yet come back down to earth yet, but the lasting feeling is that I feel so relieved that all my hard work paid off.
What was the best part of your trip (besides winning the title of Young International Freight Forwarder of the Year)?
My husband and I had a much-needed holiday after the FIATA Conference in Dublin and we travelled around Ireland for a week. Seeing the beautiful countryside (and finally being able to relax) was amazing.
What happens now..?
The award is one week of academic training in the TT Club’s (the award sponsors) Head Office in London, and one week’s practical experience of transport infrastructure (i.e. visits to container terminals, airfreight terminals etc) in either Hong Kong, London or New Jersey – both with flights and accommodation paid for.
Congratulations again Shanon, all of us at Navia are so proud of you and excited to see what’s to come!
Photos featured are sourced via the FIATA website.